Monday, August 4, 2008

Sears dropped the ball here...

The project manager who told me that they would be installing my furnace and AC today totally dropped the ball. He never followed through and actually made the arrangements.

So I'm at home waiting and waiting and waiting. They never showed up, I called the office at 9am to find out what was going on and someone told me that I was scheduled and they would call the contractor to find out where they were and call me back. No one called back. No one showed up.

I called again - this guy says - we weren't scheduled today "uh yes we were and YOU are the one who told me we were scheduled". So I want to know why the guy this morning told me I was and then never called back no one knows who that was or what he was talking about.

Then hubby came home to find out what was going on and he started making calls, they were super nice once he threatened to cancel the order and get someone else to do all the work. So now they are going to do "something" for us either money back or a gift card or something. And my AC won't be in for at least 2 more weeks now - so there will be a few more weeks of summer after all.

So I'm working, and watching horrible movies on Lifetime starring Tiffany Amber Theisen and Yasmine Bleeth! LOL

6 comments:

verybadcat said...

Fallen Angels Week Rocks! ;)

LISA EMRICH said...

Oh what torture...Tiffany Amber Theisen and Yasmine Bleeth.

Step away from Lifetime. At least go find some good HBO or something.

Bad Sears...Bad Sears.

Shieldmaiden96 said...

Two weeks? They better knock off like a grand. Srsly. That makes me want to call them for you and bitch just for the heck of it. I can't deal with stuff like that. I usually have to be coddled with movies, margaritas, and a box of frozen mini-quiches to even come down from the adrenaline rush.

Jennifer McKenzie said...

Lifetime is my dirty little secret. Just sayin'.
Don't get me started on Heater guys. You know.
Hope they give you something worth while.

Tricia said...

Oh I know they are awful but I watched three movies on Lifetime yesterday! 1st Tiffany Amber Theisen with amnesia discovering that her husband's mistress tried to kill her and steal her baby. Then a horribly scarred Yasmine Bleeth getting sent to prison because her boyfriend used her to steal money and then having surgery to fix the scars (bandages came off and she was goregeous again) and then getting revenge on the guy who sent her to prison. And finally Teri Polo - mother killed by a serial killer while she was in the closet listening - becomes a homicide detective (of course) and 30 years later the killer resurfaces and she is the target.

Yep it was BAD acting and BAD plot lines all along but it was like a day at the beach and I did get a lot of work done between guffaws! :)

Nanny Goats In Panties said...

There's nothing worse than no A/C. Except for working from home with no A/C. OK, it could be worse, you could have no cable movies to veg out on while having no A/C.

Sears is supposed to have good after-sales service, but now I wonder...