I just followed up with my husband's case manager, the infusion center has not called her back, the field person she said she'd try to send didn't get to them today but she also called and has not had a return call. The case manager said if she doesn't have any contact from them by the end of the day she will start working on an alternate site tomorrow morning.
I'm beyond livid. I hope that we do find another site to have this infusion at because these people obviously have NO concern for customer service if a phone call can't be returned for four freaking days.
Oh and another kudos for my dad - who is as we speak driving my husband to a dr.'s appointment in Albany. I am going to meet them both for dinner after his appointment and we are treating Dad of course!